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Compliance

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Compliance and Abidance

Compliance and abidance to the laws is today more complex than ever. In the global environment legal challenges are continuously increasing. This is the reason why we adapt our processes and systems in the existing legal framework on a permanent basis. To emphasize particularly the importance of compliance, we have established it as a principle of our company: "We comply with the current laws and the internal guidelines". Compliance is therefore a vital component of our corporate culture. Lidl operates a Compliance Management System that gives you as a customer, business partner or partner of the firm, the ability to act in accordance with uniform and binding structures.

In order to abide to our business principle, it is important that we recognize the potential irregular behaviors on time. We achieve this, among others, through the declaration of suggestions regarding possible violations of compliance. There is infringement of compliance when committed by or against our partners, in the exercise of their work duties, in Cyprus or abroad, violations of current laws or internal guidelines. Such infringements are for example criminal corruption offenses, infringements of competition law and cartel law, offenses relating to data protection law as well as accounting and financial offenses.

In order for us to detect and prevent violations of compliance, we depend substantially on the support of our employees, our customers and our business partners. You can declare signs of compliance violation, in case that you may notice some, in several ways.

We provide several ways through which you are able to declare compliance violations. Regardless the way you choose, we ensure that every suggestion will be treated with strict confidentiality and anonymously, if requested.

Compliance Representatives

In case that you have questions regarding compliance issues and if you want to report any indication of infringements of compliance issues, our representative for these issues, Mr. Thomas Delkos and Mr. Panagiotis Konstantinidis, are at your disposal.

Lidl CYPRUS

Compliance

Industrial Area

2 Pigasou Street 

CY- 7100 Aradippou – Larnaca

E-Mail: compliance@lidl.com.cy

Compliance Reporting System

One of our corporate principles is: "We comply with applicable laws and internal guidelines" (compliance). Acting in compliance with the law allows you to confide in us. Hence, compliance is an important element of the sustained success of our company.

Therefore, it is important to us that we target and counteract potential misconduct as early as possible. We will achieve this, on the one hand, by receiving reports on potential misconduct. On the other hand, we offer you the opportunity to seek advice on compliance-related matters affecting the company or contact us in cases of unfair business practices.

To report such incidents, this online reporting system has been implemented. Whether you report a concern or seek advice: the matter will be treated strictly confidential.

Please use this online reporting system responsibly. It must not be misused to denounce other people. We would like to ask you to only forward information that you consider correct to the best of your knowledge and belief.

The online reporting system was set up for reporting concerns about potential incidents of non-compliance. Please note that other matters cannot be accepted through this system.

Those options available in addition to this online reporting system to report issues or seek advice (e.g. compliance officer) will remain in place.